I hope you enjoy the pots that you order from me. However I know that might not always be the case.

If you are not satisfied with your purchase, please contact me. I will accept returns so long as the pot/s have not been used and are returned in the same condition as received by you, within 30 days of receiving your order. You will have to cover the cost of sending items back to me. Once the items are received I will process a refund of your payment.


Imperfections are a part of making things by hand.

Any imperfection that you see has been inspected and judged to not affect the safety or functionality of the pot. However if you receive a pot that is not fit for use, please contact me with the problem and I will provide a full refund or exchange (with postage covered). 

Note that all ceramic items will break if dropped on or struck against hard surfaces. I am not responsible for any breakages due to negligence.